FAQs

1. What POP and SMTP servers do I use to access my emails? What login should i use?

   mail.yourdomain.com for both POP and SMTP. Use full email address, This email address is being protected from spambots. You need JavaScript enabled to view it., to login.
 

 


2. Why the emails I sent to Earthlink, Hotmail and Yahoo end up in bulk/spam mail boxes?

   You need to add
Mail.Helo = "yourdomain mail"
That line will transmit the handshake header to keep it out of spam/bulk email boxes.
 

 


3. Cannot log into the mail admin. I used main account login and email with no luck.

   You must use full email, This email address is being protected from spambots. You need JavaScript enabled to view it..
 

 


4. How to add email accounts?

   First, goto http://mail.yourdomain.com:8383, then login using This email address is being protected from spambots. You need JavaScript enabled to view it. as the email, and account password. Select User Administration from the drop down list. When come to a new page, click 'Add' and enter the information.
 

 


5. Do you have any sample script of using ASPEmail to send mail?

   Set Mail = Server.CreateObject("Persits.MailSender")
Mail.Host = "mail.yourdomain.com"
Mail.From = "This email address is being protected from spambots. You need JavaScript enabled to view it."
Mail.Username = "This email address is being protected from spambots. You need JavaScript enabled to view it."
Mail.Password = "password"
Mail.FromName = "Your Name"
Mail.AddAddress "This email address is being protected from spambots. You need JavaScript enabled to view it."
Mail.AddBCC "This email address is being protected from spambots. You need JavaScript enabled to view it."
Mail.Subject = "Subject of the email"
Mail.Body = "Body of the email"
On error resume next
Mail.Send
set Mail = nothing
If Err 0 Then
    Response.Write "Error when trying to send mail"
end if
 

 


6. Why when I try to login to WebMail client, the page just refreshes and I can't login?

   This happens because your domain is being or not transferred. If you already changed the DNS, please allow 2-3 days for the transfer to complete.
 

 


7. I can receive email but NOT send any email, it says mail server not found. Why?

   It's possible that your ISP block external SMTP and require you to use their SMTP server to control spamming. Please check with them.
 

Category: Windows Hosting