Monday, December 18, 2017

Email Client Setup

A: These instructions are for reference only as a service to our customers. When tested, the instructions were found to work with the latest available version of each program; however, changes in the software since publication may cause these instructions to become out-of-date and invalid. We do not provide support for these programs; if you have difficulties using these software programs, please consult the software's documentation or contact the maker of the software program.

Due to a number of providers blocking the SMTP port (port 25) in order to try to deter spammers and unsolicited bulk email, we have set up a second SMTP server to be used by those that cannot send with port 25. The main differences between the two servers are:

Description Normal Connection Alternate Connection
Outgoing SMTP Server mail.domainname.com N/A
Outgoing SMTP Port 25 -
SMTP Authentication Yes -

Instructions on setting up your e-mail account with a number of popular e-mail software packages are below, with instructions on setting up either SMTP connection. Be sure to replace domainname.com with the domain name you are setting up e-mail for.

Microsoft Outlook Express
Go to the Tools menu and select "Accounts..." A new window will open up.
Click on the Add button, then select "Mail..." Another new window will open.
Enter the following information:
E-mail Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Click on the Next button.
Enter the following information:
My incoming mail server is a: POP3 :server
Incoming mail (POP3, IMAP or HTTP) server: mail.domainname.com
Outgoing mail (SMTP) server: mail.domainname.com
Click on the Next button.
Enter the following information:
Account name: This email address is being protected from spambots. You need JavaScript enabled to view it.
Password: Enter the password for the e-mail address.
Click on the Next button.
Click on the Finish button. The window will close.
On the previously opened window, select the account you just created.
Click on the Properties... button. A new window will open up.
Click on the Servers tab.
Enter the following information:
REGULAR CONNECTION
Check the box next to "My server requires authentication".
Click on the OK button.

Microsoft Outlook

Go to the Tools menu and select "E-Mail Accounts..." A new window will open.
Click on the radio button next to "Add a new e-mail account".
Click on the Next button.
Click on the Add... button.
On the next screen, click on the radio button next to "POP3".
Click on the Next button.
Enter the following information:
Your Name: Enter the name you want to be displayed with mail sent from this account.
E-mail Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Incoming mail server (POP3): mail.domainname.com
User name: This email address is being protected from spambots. You need JavaScript enabled to view it.
Password: Enter the password for the e-mail address.
REGULAR CONNECTION
Outgoing mail server (SMTP): mail.domainname.com
Click on the More Settings... button. A new window will open.
Click on the Outgoing Server tab.
Check the box next to "My outgoing server (SMTP) requires authentication".
Click on the radio button next to "Use same settings as my incoming mail server".
Click on the OK button.

Eudora

Go to the Tools menu and select "Options.."
Click on the Getting Started button.
Enter the following information:
Real name: Enter the name you want to be displayed with mail sent from this account.
Return address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Mail server (Incoming): mail.domainname.com
Login Name: This email address is being protected from spambots. You need JavaScript enabled to view it.
REGULAR CONNECTION
SMTP Server (Outgoing): mail.domainname.com
Check the box next to "Allow authentication".

Netscape Messenger

Go to the Edit menu and select "Preferences".
Expand "Mail & Newsgroups".
Select "Identity".
Enter the following information:
Your name: Enter the name you want to be displayed with mail sent from this account.
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Select "Mail Servers".
In the Incoming Mail Servers box, click the Add... button. The Mail Server Properties window will appear.
Click on the General tab.
Enter the following information:
Server Name: mail.domainname.com
Server Type: POP3 Server
User Name: username%domainname.com
Click on the OK button. The window will close.
Enter the following information in the previous window:
REGULAR CONNECTION
Outgoing mail (SMTP) server: mail.domainname.com
Outgoing mail server user name: This email address is being protected from spambots. You need JavaScript enabled to view it.

Netscape 7

In the regular Netscape window, select the "Mail" tab from the Tab Bar.
If the Account Wizard does not appear, go to the Edit menu and select "Mail & Newsgroup Account Settings".
If you already have an SMTP server set up and wish to continue using it, do not change any settings under Outgoing Server (SMTP) Settings. To use our SMTP server, enter the following information:
REGULAR CONNECTION
Outgoing mail (SMTP) server: mail.domainname.com
Port: 25
Check "Use name and password".
User name: This email address is being protected from spambots. You need JavaScript enabled to view it.
Use secure connection (SSL): Select "Never".

Click "Add Account".
Select "Email account", then click Next.
Enter the following information:
Your name: Enter the name you want to be displayed with mail sent from this account.
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Click Next.
Select "POP" for the type of mail server.
Enter the following information:
Incoming server: mail.domainname.com

Click Next.
Enter the following information:
User name: This email address is being protected from spambots. You need JavaScript enabled to view it.

Click Next.
Enter the following information:
Account name: This email address is being protected from spambots. You need JavaScript enabled to view it.

Click Next.
Click Finish.
Pegasus Mail

Go to the File menu and select "Network Configuration". The Internet Mail Options window will appear.
Enter the following information:
My Internet e-mail address is: This email address is being protected from spambots. You need JavaScript enabled to view it.
Click on the Receiving (POP3) tab.
Enter the following information:
POP3 host: mail.domainname.com
User name: This email address is being protected from spambots. You need JavaScript enabled to view it.
Password: Enter the password for the e-mail address.
Connect to server on TCP/IP port: 110
Click on the Sending (SMTP) tab.
Enter the following information:
REGULAR CONNECTION
SMTP host: mail.domainname.com
Connect to SMTP server on TCP/IP port: 25
Check the box next to "Login using my POP3 settings for username and password".
Click on the OK button.
Uncheck the box next to "Login using my POP3 settings for username and password"
Uncheck the box next to "Login with username:"
Uncheck the box next to "Authenticate by doing a prior POP3 mail check"
Click on the OK button.
Calypso

After opening Calypso, click the Create A New Mailbox button. The Calypso Mailbox Wizard will appear.
Enter the following information:
Enter a name for this Calypso mailbox: Enter your desired mailbox name.
Click on the Next button on this window and the next two, arriving at the window asking about the account's name.
Enter the following information:
Enter a name for this e-mail account: Enter what you wish for the account to be called.
Enter your real name: Enter the name you want to be displayed with mail sent from this account.
Enter the e-mail address for this account: This email address is being protected from spambots. You need JavaScript enabled to view it.
Click on the Next button.
Enter the following information:
Select the radio button next to "POP3".
User ID on incoming mail server: This email address is being protected from spambots. You need JavaScript enabled to view it.
Name of incoming mail server: mail.domainname.com
Click on the Next button.
Enter the following information:
Select the password authentication method for the incoming mail server: Normal
Enter the password for the user ID on the incoming mail server: Enter the password for the e-mail address.
Confirm the password: Re-enter the same password.
Click on the Next button on this window and the next one displayed.
Enter the following information:
REGULAR CONNECTION
Name of SMTP mail server: mail.domainname.com
Select the authentication method for the SMTP mail server: Use POP account
Click on the Next button.
Click on the Finish button.
Go to the Mailbox menu and select "Accounts", then "Properties", then the name of the account you just set up. The Properties window will appear.
Click on the Mail Server tab.
Enter the following information:
Port: 75
Click on the OK button.

 

Programming FAQs

1. Is it possible to install CDONTS mail component on an IIS server? It's my prefered email component.

   We have both CDONTS and ASPmail installed. We will install free component for free and custom component for $10 one time installation fee.
 

 


2. Do you provide an ability to password-protect websites and/or allow for custom error pages?

   Yes, we provide password-protected directory and custom error pages.
 

 


3. Do your servers support asp.net , *.aspx scripts?

   Yes, we do support ASP.NET
 

 


4. How to disable ASP.Net custom error?

  
   
       
   

This tag should then have its "mode" attribute set to "Off".
 

 


5. How do I create custom 404 page?

   Create 404.asp inside your wwwroot.
 

 


6. Why after I installed FrontPage extensions, it still does not work? It says the extenstions are not installed?

   Make sure that there's no FrontPage Web installed. If you are uncertain, you should delete the file \_vti_pvt\services.cnf or rename it to "services.org", and try to uninstall and reinstall FrontPage from control panel
 

 


7. Why it always shows "Coming Soon..." even I have already uploaded my home page?

   Delete default.html if you use other default page.
 

 


8. How do I create a DSN-less connect to my Access database?

   - Upload your .mdb file to the Data folder parallel to the wwwroot folder.

- Create the server connection object:
   Set adoCon = Server.CreateObject("ADODB.Connection")

- Define the path:
   strDbPath = "d:\websites\yourdomain.com\data\yourdatabase.mdb"

- Define the driver and connection:
   strCon = "Provider=Microsoft.Jet.OLEDB.4.0; Data Source=" & strDbPath

Note: Your database can reside anywhere inside your domain; placing it in the Data folder outside of the wwwroot folder is more secure. If your database resides in different folder under your wwwroot, adjust the path to: strDbPath = "d:\websites\yourdomain.com\wwwroot\datafolderpath\yourdatabase.mdb"
 

 


9. Do you have a sample SQL database connection string?

   db_server = ","
db_user = "username"
db_pass = "password"
db_name = "database name"
conn_str = "Provider=SQLOLEDB;Data Source=" & db_server & ";User ID=" & db_user & ";Password=" & db_pass & ";Initial Catalog=" & db_name
 


10. Microsoft OLE DB Provider for ODBC Drivers error '80004005' [Microsoft][ODBC Microsoft Access Driver] Operation must use an updateable query.

   The folder where you stored the database has to have read/write permission.
 

 

 

 

Account FAQs

1. Is your 30-day money back guarantee 100% money back?

   Yes, full refund, except setup fees are not refundable.
 

 


2. Can I upgrade my hosting plan at anytime?

   Yes, you can upgrade hosting plan at anytime, or you can switch to our dedicated server.
 

 


3. Is there any ftp access or website viewing before the names servers get changed in the registars?

   Yes, you can use the server IP for FTP and viewing the site.
 

 


4. Is there any way to view the website/pages before the dns servers get changed in the registars?

   Yes, a temporary URL will be automatically generated. (Windows Hosting)
 

 


5. Do you support subdomains?

   Yes, you can have http://subdomain.yourdomain.com.
 

 


6. Should I upload my files to the wwwroot directory?

   The wwwroot is the root directory where you store your Web pages. Anything that you do not want people to access, has to be out side of that folder. For example, /data folder is for database.
 

 


7. Why I don't see my files in the control panel under FTP?

   You do not see any files, but only folders in the FTP explorer so that you can create FTP user to the selected directory.
 

 

Email FAQs

1. What POP and SMTP servers do I use to access my emails? What login should i use?

   mail.yourdomain.com for both POP and SMTP. Use full email address, This email address is being protected from spambots. You need JavaScript enabled to view it., to login.
 

 


2. Why the emails I sent to Earthlink, Hotmail and Yahoo end up in bulk/spam mail boxes?

   You need to add
Mail.Helo = "yourdomain mail"
That line will transmit the handshake header to keep it out of spam/bulk email boxes.
 

 


3. Cannot log into the mail admin. I used main account login and email with no luck.

   You must use full email, This email address is being protected from spambots. You need JavaScript enabled to view it..
 

 


4. How to add email accounts?

   First, goto http://mail.yourdomain.com:8383, then login using This email address is being protected from spambots. You need JavaScript enabled to view it. as the email, and account password. Select User Administration from the drop down list. When come to a new page, click 'Add' and enter the information.
 

 


5. Do you have any sample script of using ASPEmail to send mail?

   Set Mail = Server.CreateObject("Persits.MailSender")
Mail.Host = "mail.yourdomain.com"
Mail.From = "This email address is being protected from spambots. You need JavaScript enabled to view it."
Mail.Username = "This email address is being protected from spambots. You need JavaScript enabled to view it."
Mail.Password = "password"
Mail.FromName = "Your Name"
Mail.AddAddress "This email address is being protected from spambots. You need JavaScript enabled to view it."
Mail.AddBCC "This email address is being protected from spambots. You need JavaScript enabled to view it."
Mail.Subject = "Subject of the email"
Mail.Body = "Body of the email"
On error resume next
Mail.Send
set Mail = nothing
If Err 0 Then
    Response.Write "Error when trying to send mail"
end if
 

 


6. Why when I try to login to WebMail client, the page just refreshes and I can't login?

   This happens because your domain is being or not transferred. If you already changed the DNS, please allow 2-3 days for the transfer to complete.
 

 


7. I can receive email but NOT send any email, it says mail server not found. Why?

   It's possible that your ISP block external SMTP and require you to use their SMTP server to control spamming. Please check with them.
 

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